farmdoc
Traveller
4 comments
Posted 11 years ago
Hi all,
In Spain for 3 weeks in early May. Need reservations/seats on O800 train from Madrid to San Sebastian-Donostia.
Renfe won't accept Visa (tried almost daily for 2 weeks, Spanish and English sites :(( , Verified, different browsers/computers, Issuing bank states no hold up on their end).
railcc (and ACP Rail), who seem to share an interface, won't allow this route for some reason. It plainly exists, seats are available. Any thoughts?
Peter
Traveller
9333 comments
Hi.
We can only sell the tickets here for RENFE on railcc which are made accessible by RENFE. If RENFE blocks routes, we can not sell them. :|
Concerning the purchase on Renfe: they are know not to accept all kind of credit cards.
Maybe you can try the credit card of a friend?!
I don't have an other solution for now, everything depends on Renfe.
Peter :)
Flo
Traveller
10724 comments
Hi!
At what stage does the problem occur when booking via the railcc shop?
Flo 8)
farmdoc
Traveller
4 comments
Hi Flo,
After filling out the first page (Madrid--->San Sebastian), I get a pink rectangle after clicking 'check availability....'
The pink rectangle has Invalid path value:pax in it.
It should be noted that Madrid has to be typed in, no dropdown menu appears with the names of the cities when I click the origin box, but San Sebastian appears (in capitals) as a choice in a dropdown menu, when I click the destination box.
Flo
Traveller
10724 comments
OK that's strange because I can proceed all the way through to the booking process. :|
Flo
Traveller
10724 comments
What exact date are you looking for?
farmdoc
Traveller
4 comments
10 May, at 0800 Madrid--->San Sebastian-Donostia. Would like P+ which is 46,20 E on Renfe at this time. (in Preferential class). sb ;)
Peter
Traveller
9333 comments
Hi.
I just checked it. Fill in Madrid slllooowwwlllyyy and it will appear in the list. ;)
Available from EUR 29 as 2nd class e-ticket (order online, print out at home) here: [ux]https://rail.shop/acprail/renfe[/ux]
Peter :)
Flo
Traveller
10724 comments
Humm...I can proceed all the way to booking again; however only Standard class is offered. :|
farmdoc
Traveller
4 comments
Well, I tried Peter, I typed sooooooo slowly I almost went to sleep. Still no drop down menu/Madrid shows up. I switched from Safari to Firefox, both latest upgrades. Using a Mac, that's all I got. No Renfe, no Raidude (apparently), no APC Rail.....any thoughts on Petrabax here in the US (other than they are expensive and won't let you choose your seat assignment.) sb :(
Peter
Traveller
9333 comments
Mmmmh... I would really like to help you. But I can't find the problem. As other users can order as well and don't have problems selecting Madrid or other cities. I'm really sorry.
Flo
Traveller
10724 comments
If possible, try to use another computer with Windows instead of a Mac.
farmdoc
Traveller
4 comments
Well, thanks Flow & Peter for trying to help. I'm pretty much stuck with Macs (5 of them) and out here near Cupertino it is difficult to find a Windows machine. I'll keep trying but may have to look at other sites. :'(
nltrainer
Traveller
1405 comments
JUst booked- myself- you MUST have a ''verified by VISA'' function=extra passowrd and driect connection into your own bank/acount.