Ticket insurance for Interrail

Peter
Traveller
9337 comments

Hi.
Here the information concerning the ticket insurance on railcc. :)

The [b]Rail Safeguard Plan Plus[/b] protects Pass or ticket holders against theft or accidental loss of the Pass or ticket.

To note: ACPrail is the company doing the ticket fulfilment for railcc.

[b]Agreement[/b]
ACP Rail International will reimburse the holder(s) named on the Rail Pass or
Ticket issued by ACP Rail International for theft or accidental loss of Rail Pass
or Ticket, subject to Exclusions, Conditions and Limitations listed below.
The Rail Pass or Ticket Safeguard Plan is non refundable, non exchangeable
and non transferable once it has been issued.
Loss: Loss means the theft or accidental loss of the Rail Pass or Ticket.
Conditions
(a) Each claim will be reimbursed for the unused value of the original lost or
stolen pass to the Individual who paid for the coverage and met all requirements
as described herein.
(b) The holder is responsible for the safety, security and supervision of the
Rail Pass or Ticket.
(c) The holder must file a police report within 24 hours of the loss and
submit a copy with the claim.
(d) The holder must purchase either a replacement Rail Pass or Ticket or
point-to-point Rail Tickets. (Air and bus tickets do not apply.)
(e) Notice of any claim must be given to ACP Rail International within 30 days
of your return home. Submit a notarized written report with the claim that
includes the holder’s name, the date of validation, a copy of the police report
and your airline tickets (travel destination to home).
(f) All original receipts showing amounts paid for Rail Pass or Ticket issued
by ACP Rail International or an authorized outlet, including replacement
pass/train ticket receipts must be submitted to validate claim.
(g) If any claims made under this program are covered by any other valid
and collectable insurance or indemnity, ACP Rail International will only pay
the difference between the amount paid under the other policy and the total
amount which would otherwise be payable under this program.
(h) No change to this program will be valid unless in writing and signed by
ACP Rail International.
(i) No legal action may be submitted against this program within 60 days
after a claim has been submitted as required herein. No legal action may be
brought after one year from the time that a claim is required to be filed.
(j) Any provision of this program that is in conflict with applicable law is
hereby amended to conform to minimum requirements of such law.
No claim can be processed if any of these are missing: the original receipt,
the replacement receipt, the airline ticket (travel destination to home) or the
police report.

[b]Effective period[/b]
Effective Period means the period from 12:01 a.m. on the date of issue of the
Pass or Ticket by ACP Rail International or an authorized outlet to 11:59 p.m.
on the last valid day of the Rail Pass or Ticket.
Program Agreements apply only to loss sustained during the effective period
of this form.

[b]Limits of Liability[/b]
The limit of the Program Providers Liability shall be the lesser of the cost
of a replacement pass or ticket(s) or the unused portion of the Rail Pass
which is calculated by the total number of valid days allowed within the
Rail Pass duration less the valid days used. Replacement costs of Tickets
will be the lesser of the original purchase or the cost of purchasing a
replacement ticket in the respective country.
The Rail Pass & Ticket Safeguard Plan does not cover the costs of direct
reservations.
The loss date shall be the date on which the holder first became aware of
the loss of the Rail Pass or Ticket or the date 24 hours prior to the reporting
of the loss to the police.
In the event that a lost or stolen Pass or Ticket is found after a claim has
been submitted, the Pass or Ticket should be returned without delay to
ACP Rail International.
Any fraudulent claim or forging of documents in respect to a claim is prohibited
and the offender(s) shall be prosecuted.
Exclusions:
This program does not apply to any loss caused by:
(a) Rail Pass or Ticket not in the holder’s actual possession at the time
of loss.
(b) Any dishonest, fraudulent or criminal act by the holder.
(c) Damage due to wear and tear and deterioration.
(d) Delay or detention or confiscation by Customs Officers or Railway Officials
or Police or other Security Officers.
(e) War, invasion, act of foreign enemy or terrorism, hostilities (whether war
be declared or not), civil war, rebellion, revolution, insurrection or military
or usurped power.
Filing a Claim:
For claim forms and further instructions, call ACP Rail International, at
1 (514) 733-5247 or write to ACP Rail International, Customer Relations
Department, 8375 rue Bougainville, Suite 100, Montreal, Quebec, Canada,
H4P 2G5.
All claims must be accompanied by the appropriate documentation listed
in the conditions above. This program is administered by ACP Rail International
and can be cancelled at anytime. Passes or Tickets issued prior to
the cancellation date will still be covered by the program.
Note: Travelers are responsible for ensuring that they have all necessary
visas and appropriate travel documents prior to their departure.



:arr: If you order a rail pass together with this Rail Safeguard Plan Plus, the ticket shipping is usually for free then. :)
I know that in the summer season 2011, two travellers who bought their rail passes here via railcc had luck, as their ticket was stolen and refunded then.
Peter :)

ellenm1714
Traveller
9 comments

How much does it roughly cost to insure your global interrail pass?

Peter
Traveller
9337 comments

Hi.

The offer was removed. Go here to find new Interrail offers: [ux]https://rail.shop/interrail[/ux]

:)
Peter :)

Ninhas
Traveller
20 comments

I bought the ticket (22 full days) here in Portugal in the CP station.
Can I make insurance know? Or is it just when bought the ticket?

Flo
Traveller
10724 comments

As far as I know you cant buy it afterwards...

Peter
Traveller
9337 comments

Hi.
Yes. Flow is correct. You only get it when directly purchasing the ticket on the recommended website. Not afterwards. It's for railcc customers only. Sorry. By the way, it is FREE delivery to Portugal if you add the insurance to your ticket purchase and at the same time you support the railcc project and this forum .
And all the answers and help you already got here in the forum from us!! :)
Peter :)

Ninhas
Traveller
20 comments

I was planning to buy it from you but I bought it with other people who wanted to buy at CP...
But for my next interrail I will definitely buy it from you!
Already booked/bought tickets from the railcc shop :)

Thanks for the information.

Peter
Traveller
9337 comments

Thank you for supporting! Peter :)