Ribeiro
Traveller
1 comments
Posted 1 month ago
I just bought 2 tickets from Copenhagen to Hamburg, I paid by card but the tickets didn't arrive.
Erro
Ribeiro
Traveller
1 comments
Posted 1 month ago
I just bought 2 tickets from Copenhagen to Hamburg, I paid by card but the tickets didn't arrive.
MisterSteve
Traveller
1058 comments
And who did you buy them from?
Ribeiro
Traveller
1 comments
rail.cc
MisterSteve
Traveller
1058 comments
NO, rail.cc do not sell tickets. You clicked a link to another company, which one?
Peter
Traveller
9333 comments
It is as MisterSteve said.
I suppose it is from bahn.de
Contact them and give them all details you have:
https://int.bahn.de/en/help/contact
Peter :)
MisterSteve
Traveller
1058 comments
Peter.
https://m.bahnbuchung.de/ hasn't worked properly for a long time, all the travel agents (and Bild) who had it embedded in their websites have now taken it down. This is the second post in a few months from someone who paid money and got nothing, I think it was linked to the old DB ticketing system that was replaced some time ago. It should be removed from rail.cc
Arend7
Traveller
631 comments
Indeed, that advise is called symptom relief. The cause of this problem is not bahn but railcc.
MisterSteve
Traveller
1058 comments
Actually the cause of the problem is the sort of person, crashing around the internet on a phone smarter than the person, unable to use a browser or any offical railway website, who manages to find an obscure website which has an out of date link and blindly decides to give it money. And who later doesn't comeback to find the answer to the question asked. They shouldn't be allowed credit cards or passports!