Lost passports

argon
Traveller
454 comments

Wheres the train going to ?

argon
Traveller
454 comments

(Went)

argon
Traveller
454 comments

But you must get the passport to an offical goverment office . Im not sure which office , but if you do not , you can get a fine of up to 5000€ .

MisterSteve
Traveller
1089 comments

They were lost 3 days ago and now you start searching???

First, as far as I can tell there are no trains from Amsterdam to Hamburg. There is a train every 2 hours to Berlin, evenings only as far as Hannover.

There is every chance that they have made it into the blackmarket, especially if they have Schengen visas. Hopefully by now you have reported the loss to the South African consulate in Den Haag. If they were found on the train before the border and give to the Dutch conductor NS should have them (and by now should have told someone!!). use this https://www.ns.nl/en/customer-service/lost-or-stolen/lost-and-found-items.html

If they crossed the border and were found and given to the conductor then DB should have them , sadly since a recetn "upgrade" of their website the foreign language pages have lost most of the useful info so you are stuck with this https://www.bahn.de/service/ueber-uns/fundservice

If you are sure that the train was going to Germany then you should also inform the South African consulate in Berlin.

Snarf07
Traveller
1 comments

Thanks for the useful info. I posted here on behalf of my brother and his girlfriend. They have already created a case on www.ns.nl on Sunday, but no responses yet. I'm afraid you might be right about the black market. It is also reported to the NL police and the SA Embassy in Den Haag. They were supposed to visit me in denmark, but are now stuck in den Haag, and apparently the emergency passports can only be used to return to SA :-( I will try bahn.de thanks.