kaban
Traveller
4 comments
Posted 15 years ago
Hi,
i need an advice. friend of mine bought the global pass. she is student from china but studies in UK for more than 6 months, it means she is resident of UK (am i right?). But unfortunately during the purchasing of ticket she selected country of residence - Germany (we are in Germany now) and made a mistake, i don't know why she selected Germany.... :( . What does she have to do to fix this problem?( because we're going to travel a lot in Germany) Is it OK to jump to German train, to say that she made a mistake and show her Student visa from UK ? I need quick advice.
Thanks,
Arturas
Peter
Traveller
9333 comments
Hi ...
The best is to just contact the ticket office where you bought the ticket. Did you bought it via our website [ux]https://rail.shop/interrail[/ux]
If yes I can help you.
And not every staff will accept this wrong ticket ... ||
Maybe there is then the possibility to to change the ticket (get a new one) in Germany.
Peter
kaban
Traveller
4 comments
nope she bought it through xxxxxxxxxxxxx
Peter
Traveller
9333 comments
Then we can't help you - you have to go to the place where she bought it - there she get the service.
[b]Next time buy the ticket here at [/b] [ux]https://rail.shop/interrail[/ux] [b] - and service is perfect.[/b]
Sorry for that. Good luck.
And just to add and explain: buy the ticket where you use the service and information like this website and forum . Otherwise you give the commission to an anonymous big company - and the websites with real information and help die. Just had to explain it, what is fair behaviour. ;)