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Aursini
Traveller
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Posted 1 week ago

Please I Ask you a payback for the ticket I bought today 19/11 in Stoccolma central station to go to Arlanda . (14.11 the time-table of the train )
I have paid 219 sek but the train was cancelled . Please write me to have the money back , so the info Point of the station has told me
You can write me to
Annamaria.ursini@ hotmail.it. To tell me how I can do
Thank you ,
Annamaria Ursini

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MisterSteve
Traveller
202 comments

replied 1 week ago

We are just ordinary people who know things about railways. We do not email people because that could leave us open to scams. And you have left yourself open by posting your email address.

The answer depends on which train company the ticket was for (the main operator is Alranda Express but I think your schedule and price means it was Mälartåg) and who you bought it from.

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Arend7
Traveller
208 comments

replied 1 week ago

Looks to me it's about Arlanda airport in Stockholm. Go to https://www.sj.se/en/compensation-rights.html

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Arend7
Traveller
208 comments

replied 1 week ago

correction it's malartagkundservice@regionsormland.se