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Dcabenthem
Traveller
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Posted 7 years ago

Hi EURAIL,

Me and my 2 friends bought the Interrail 7 days deal yesterday.
After purchasing it, we received a single pass cover number covering all 3 of us.
However, the pass cover number turned out to be unvalid 1 hour after purchasing it.
1 day later, which is today, entering the pass cover number will result in a message saying the order number is already registrated.
This is very frustrating.
Could you help us solving this problem?
Thanks in advance.

Kind regards,

David

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Peter
Traveller
9333 comments

replied 7 years ago

Hi David.
I do not have access to the system of [ux]https://rail.shop/interraileu[/ux] . Please use their contact page to get help: [ux]https://rail.shop/interrail/contact[/ux]
All the best, thank you for supporting us. And happy travelling!!
Pete :)