Pass bought ftom rail.cc cant get refund

Peter
Traveller
9333 comments

Hi norika and welcome to rail.cc.

I\'m not sure if I understood your question correctly? So you want to get an Interrail pass refunded you bought via [ux]https://rail.shop/interrail[/ux] ?
rail.cc itself does not sell tickets or Interrail passes. We offer only information. The shop you find via this link is our official partnership with interrail.eu - required to earn a little bit of money to be able to continue to offer all this content on rail.cc for free!

If you want to get your Interrail pass refunded, please contact interrail.eu directly and give them your order-ID: [ux]https://rail.shop/interrail/contact[/ux]
If you have further question, please let me know.

Pete :)

norika
Traveller
2 comments

I am a uk citizen but my daughter is not, she has a hong kong passport and is coming over to visit me, so what is the best way for her to travel? I bought an interrail global family pass, can she travel with the pass? She is 4 years old, should be free?

Peter
Traveller
9333 comments

Hi.
Please have a look at your other post where you got already a reply from Flo: [u]https://rail.cc/en/interrail-kid-not-european/f13067[/u]
Pete :)

norika
Traveller
2 comments

Hey there, I am afraid your daughter needs a passport too, she cannot travel otherwise. Please let us know if there is anything else we can help you with!

This is what I got from interrail whatsapp. I am very confused. Also worry that will I be fined? Since children travel free, there isn\'t any kind of ticket to get for her.

Thx