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Ashy53
Traveller
22 comments

Posted 9 years ago

Hi! Ashy53 again
Has anyone else been experiencing difficulty accessing renfe.com ? I have been trying for about a week now without success. My friends have also failed to gain access. I am using Chrome browser but my friends are using Internet Explorer.
I have been sent Print@Home tickets for Madrid to Lisbon sleeper on 23/07/2015 with a link to a .pdf for printing the tickets, which I cannot open. I have sent a reply email to the source address of the tickets at RENFE but that email has bounced back.

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Peter
Traveller
9333 comments

replied 9 years ago

Hi.
If you like, send me per personal mail the link to your tickets, so I can test it as well.
Where did you bought the tickets from? Directly from the renfe.com website or via our partner [ux]https://rail.shop/omio/[/ux] ?
Pete :)

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Ashy53
Traveller
22 comments

replied 9 years ago

Thanks Pete. I have managed to get the tickets printed via Railplus in Australia. I usually use ACP but I couldn't get the reservation through them but it was available through RailPlus. Apparently there is a problem in accessing the RENFE website and associated links from Australia. I am not sure when that problem will be resolved.